78721: Austin, TX ZIP Code Civic Data
East Austin · Travis County · #16 of 64 ZIP codes by all-time 311 volume
As of August 5, 2026, Austin ZIP code 78721 had 366 open 311 service requests and 119 open code enforcement cases, out of 15,623 311 requests and 2,177 code cases recorded there since March 7, 2017, according to City of Austin open data (datasets xwdj-i9he and 6wtj-zbtb).
- 6,454
- 311 requests, last 12 months
- 39h
- Median time to close14 hours slower than the city
- 366
- 311 requests open now
- 119
- Open code casesof 2,177 ever opened
- —
- Restaurants inspected
- —
- Mean inspection score
78721 civic activity, month by month
Austin 311 logged 5,833 service requests in ZIP 78721 across the 11 complete months shown, with the busiest being September 2025 at 668. The final bar is the current month and is still filling.
| Month | 311 opened | 311 closed | Code cases |
|---|---|---|---|
| September 2025 | 668 | 680 | 68 |
| October 2025 | 622 | 642 | 46 |
| November 2025 | 429 | 365 | 34 |
| December 2025 | 480 | 516 | 42 |
| January 2026 | 458 | 491 | 38 |
| February 2026 | 385 | 386 | 52 |
| March 2026 | 508 | 488 | 36 |
| April 2026 | 547 | 595 | 47 |
| May 2026 | 625 | 602 | 48 |
| June 2026 | 585 | 568 | 66 |
| July 2026 | 526 | 509 | 64 |
| August 2026(to date) | 91 | 95 | 16 |
What 78721 calls 311 about
The 8 most-filed request types in ZIP 78721, all time. Together they account for 7,751 of the 15,623 requests ever recorded there — the rest are spread across dozens of smaller categories, so this is a top slice and not a full breakdown.
| Request type | Category | All time | Last 12 mo | Open |
|---|---|---|---|---|
| Non Emergency Noise/Alarm | Police & Public Safety | 1,991 | 170 | 3 |
| Garbage | Waste & Recycling | 1,217 | 598 | 6 |
| Request Code Officer | Code Compliance & Property | 1,181 | 636 | 122 |
| Animal Services - Contact Request | Animal Services | 882 | 311 | 18 |
| Loose Dog | Animal Services | 718 | 410 | 13 |
| Recycling | Waste & Recycling | 624 | 269 | 2 |
| Bulk | Waste & Recycling | 573 | 344 | 7 |
| Compost | Waste & Recycling | 565 | 297 | 0 |
Compare against every Austin ZIP on the Austin 311 explorer.
Code enforcement in 78721
A code case records an allegation that Austin Code investigated. It is not a finding of wrongdoing, and no case addresses are published anywhere on this site — only these ZIP-level roll-ups.
| Violation type | Cases | Still open | Median days to close |
|---|---|---|---|
| Property Abatement | 937 | 50 | 7.0 days |
| Land Use Violation(s) | 735 | 20 | 1.0 days |
| Structure Condition Violation(s) | 421 | 36 | 3.0 days |
| Work Without Permit | 84 | 13 | 11 days |
See every violation type citywide on the Austin code complaints explorer, or the repeat offender landlord registry behind the 84 flagged cases here.
Restaurant health inspections in 78721
No scored restaurant inspections are on file for ZIP 78721 in the Austin Public Health dataset (ecmv-9xxi).
Neighborhoods in and around 78721
City of Austin neighborhood planning areas whose boundary contains this ZIP’s centroid. Planning areas and ZIP codes are different geographies and neither nests inside the other, so treat these as “overlaps” rather than “contains”.
ZIP codes near 78721
Ranked by distance between ZIP centroids, so these are the nearest centres rather than a strict list of bordering ZIPs — a large ZIP can share a border and still sit further out on this measure.
Or browse every Austin ZIP code.
Common questions about 78721
Where is 78721 located?
ZIP code 78721 is in Austin, Texas, in Travis County. On this site it is grouped under East Austin. City of Austin neighborhood planning areas whose boundary contains the 78721 centroid include MLK-183 (Martin Luther King Jr. Blvd at US 183). ZIP codes are postal delivery geographies, not city or council-district boundaries, so a ZIP can cross both.
Is 78721 safe?
This site publishes no crime data and no safety score for any Austin ZIP code, so it cannot answer that question and does not try to. What it can tell you is what residents reported and what the city acted on: 6,454 311 service requests were filed in 78721 in the most recent 12 months of data (through August 5, 2026), 2,177 code enforcement cases have been opened there in total, and 119 of those are still open. Report counts are not a safety rating and should not be read as one: a ZIP that files more 311 requests may simply have residents who report more, and a code complaint is an allegation the city has not necessarily upheld. Source: City of Austin open data, datasets xwdj-i9he and 6wtj-zbtb.
How many 311 requests are open in 78721?
366 311 service requests in ZIP 78721 were still open or in progress as of August 5, 2026 — 354 open and 12 in progress. Residents filed 6,454 requests there in the most recent 12 months of data and 454 in the most recent 30 days. Source: City of Austin 311 service requests, dataset xwdj-i9he.
How fast does Austin close 311 requests in 78721?
Half of the 311 requests opened in ZIP 78721 in the last 12 months and since closed were closed within 39 hours, and nine in ten within 18 days. That is 14 hours slower than the citywide median of 25 hours. Both figures are computed the same way — median hours from opened to closed, over requests opened in the same 12-month window — which is what makes comparing them meaningful. A median describes the middle case, not the worst one. Source: City of Austin 311, dataset xwdj-i9he.
How many code enforcement cases are there in 78721?
Austin Code has opened 2,177 enforcement cases at addresses in ZIP 78721, of which 119 are not yet closed. Closed cases took a median of 3.0 days to resolve. 84 cases are flagged as related to Austin's Repeat Offender Program for multifamily properties. A code case records an allegation that was investigated, not a finding of wrongdoing, and this site publishes no case addresses. Source: City of Austin Code Cases, dataset 6wtj-zbtb.
How many restaurants in 78721 have been inspected?
No scored restaurant inspections are on file for ZIP 78721 in the Austin Public Health dataset (ecmv-9xxi).
What ZIP codes are in Austin?
This site holds civic data for the Austin-area ZIP codes covered by City of Austin 311, code enforcement and restaurant inspections — roughly the ZIPs from 78701 through 78759 plus a ring of suburban and extraterritorial ZIPs such as 78617, 78653, 78660 and 78613. The full list, with 311 and code-case counts for each, is at austintexasthings.com/zip.
Where these numbers come from
- 311 service requests: City of Austin Open Data Portal, dataset xwdj-i9he. Newest request on this page: August 5, 2026. A 311 request records that someone reported something, not that the condition was verified.
- Code enforcement cases: City of Austin Open Data Portal, dataset 6wtj-zbtb. A case is an allegation that was investigated, not a finding.
- Restaurant inspections: Austin Public Health, dataset ecmv-9xxi. Published in irregular batches with weeks of lag.
- Twelve-month and 30-day windows are computed when the aggregates are rebuilt each night, not at the moment you load the page. This site publishes no crime data and no safety score for any ZIP, and no council-district figures — ZIP codes do not nest inside council districts.