Austin Code Complaints: What Gets Reported, and How Long It Takes to Close
Austin Code Department complaint case data: what gets reported, whether the city actually closes it, and how long that takes — by violation type and by zip code.
Data as of August 4, 2026, from the City of Austin Open Data Portal (dataset 6wtj-zbtb), updated daily by the Austin Code Department.
What’s loaded: Austin Code Department complaint cases. Not the department’s full history — see “How this works” below.
Open right now
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Time to close, by violation type
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Advertising here is sold as run-of-site inventory only. No property, owner, violation type or zip code shown on this page can buy placement, and sponsorship has no effect on which cases, categories or numbers appear above or below this slot.
Volume and resolution speed, by zip code
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Which violation type is climbing
The last 90 days of newly opened cases against the 90 days before that, by violation type. There are only four real categories in this dataset, so this is a short table, not a leaderboard — but it’s the only place to see one actually accelerating or slowing.
Not enough recent volume to compare, or this section is temporarily unavailable.
Repeat-offender-related cases
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How this page works, and what it deliberately leaves out
This page does not load the department’s full archive. What’s loaded is Austin Code Department complaint cases — 82,785 cases as of the last sync. Austin Code’s own dataset goes back further than that; every count and every median on this page is computed only over what’s described here, not the department’s complete history.
A complaint is an allegation, not a finding. Opening a case means someone reported something to the city; it does not mean a violation was confirmed. This page never presents complaint volume as proof of wrongdoing at any property.
No address-level lookup exists on this page. Every number here is an aggregate — by violation type, by zip code, or over time. An owner-occupied home with a couple of neighbor complaints and a large rental property with a documented pattern are very different situations, and a page that shows “N complaints at this address” collapses that distinction. If that distinction matters to you specifically, the city’s own case lookup is the appropriate tool, not this site.
Resolution time is measured by us, not published by the city. The Austin Code portal shows a case’s status as of today and overwrites it in place — it has no history endpoint. Every day since this tracker started, we’ve recorded each case’s status, so the day a case flips to closed is captured the day it happens. Days-to-close figures only cover cases closed since we started watching; a case that closed before we began isn’t backdated or estimated.
No council-district breakdown. The dataset carries a zip code and nothing that identifies a council district, and zip boundaries don’t nest inside council districts cleanly enough to approximate one honestly — several districts split a single zip. Rather than guess, this page reports by zip only.
The inspector field is not published, or stored. The source data pairs each case with a named city employee and that employee’s direct phone number. Neither is collected by our sync — not the phone number, not even the name.
Data last refreshed August 4, 2026, sourced from the City of Austin Open Data Portal (dataset 6wtj-zbtb), published by the Austin Code Department. The city updates this dataset daily.