78728: Austin, TX ZIP Code Civic Data
West & Northwest · Travis County · #38 of 64 ZIP codes by all-time 311 volume
As of August 5, 2026, Austin ZIP code 78728 had 39 open 311 service requests and 4 open code enforcement cases, out of 1,409 311 requests and 25 code cases recorded there since May 28, 2019, according to City of Austin open data (datasets xwdj-i9he and 6wtj-zbtb).
- 651
- 311 requests, last 12 months
- 19h
- Median time to close5.7 hours faster than the city
- 39
- 311 requests open now
- 4
- Open code casesof 25 ever opened
- —
- Restaurants inspected
- —
- Mean inspection score
78728 civic activity, month by month
Austin 311 logged 596 service requests in ZIP 78728 across the 11 complete months shown, with the busiest being April 2026 at 72. The final bar is the current month and is still filling.
| Month | 311 opened | 311 closed | Code cases |
|---|---|---|---|
| September 2025 | 43 | 48 | 0 |
| October 2025 | 57 | 50 | 0 |
| November 2025 | 55 | 45 | 0 |
| December 2025 | 53 | 69 | 0 |
| January 2026 | 40 | 42 | 0 |
| February 2026 | 59 | 58 | 0 |
| March 2026 | 50 | 53 | 0 |
| April 2026 | 72 | 73 | 1 |
| May 2026 | 64 | 64 | 0 |
| June 2026 | 53 | 52 | 2 |
| July 2026 | 50 | 48 | 0 |
| August 2026(to date) | 12 | 10 | 3 |
What 78728 calls 311 about
The 8 most-filed request types in ZIP 78728, all time. Together they account for 958 of the 1,409 requests ever recorded there — the rest are spread across dozens of smaller categories, so this is a top slice and not a full breakdown.
| Request type | Category | All time | Last 12 mo | Open |
|---|---|---|---|---|
| Loose Dog | Animal Services | 217 | 100 | 3 |
| Street Light Issue- Address | Energy & Street Lights | 206 | 75 | 11 |
| Injured / Sick Animal | Animal Services | 170 | 88 | 0 |
| Traffic Signal - Maintenance | Transportation & Streets | 130 | 63 | 1 |
| Pet Resource Center - Assistance Request | Animal Services | 76 | 15 | 0 |
| Assistance Request | Animal Services | 69 | 35 | 0 |
| Animal Bite | Animal Services | 52 | 32 | 1 |
| Follow-Up | Code Compliance & Property | 38 | 17 | 0 |
Compare against every Austin ZIP on the Austin 311 explorer.
Code enforcement in 78728
A code case records an allegation that Austin Code investigated. It is not a finding of wrongdoing, and no case addresses are published anywhere on this site — only these ZIP-level roll-ups.
| Violation type | Cases | Still open | Median days to close |
|---|---|---|---|
| Land Use Violation(s) | 10 | 2 | 20 days |
| Property Abatement | 8 | 0 | 8.0 days |
| Structure Condition Violation(s) | 6 | 2 | 10 days |
| Work Without Permit | 1 | 0 | 75 days |
See every violation type citywide on the Austin code complaints explorer.
Restaurant health inspections in 78728
No scored restaurant inspections are on file for ZIP 78728 in the Austin Public Health dataset (ecmv-9xxi).
ZIP codes near 78728
Ranked by distance between ZIP centroids, so these are the nearest centres rather than a strict list of bordering ZIPs — a large ZIP can share a border and still sit further out on this measure.
Or browse every Austin ZIP code.
Common questions about 78728
Where is 78728 located?
ZIP code 78728 is in Austin, Texas, in Travis County. On this site it is grouped under West & Northwest. ZIP codes are postal delivery geographies, not city or council-district boundaries, so a ZIP can cross both.
Is 78728 safe?
This site publishes no crime data and no safety score for any Austin ZIP code, so it cannot answer that question and does not try to. What it can tell you is what residents reported and what the city acted on: 651 311 service requests were filed in 78728 in the most recent 12 months of data (through August 5, 2026), 25 code enforcement cases have been opened there in total, and 4 of those are still open. Report counts are not a safety rating and should not be read as one: a ZIP that files more 311 requests may simply have residents who report more, and a code complaint is an allegation the city has not necessarily upheld. Source: City of Austin open data, datasets xwdj-i9he and 6wtj-zbtb.
How many 311 requests are open in 78728?
39 311 service requests in ZIP 78728 were still open or in progress as of August 5, 2026 — 37 open and 2 in progress. Residents filed 651 requests there in the most recent 12 months of data and 49 in the most recent 30 days. Source: City of Austin 311 service requests, dataset xwdj-i9he.
How fast does Austin close 311 requests in 78728?
Half of the 311 requests opened in ZIP 78728 in the last 12 months and since closed were closed within 19 hours, and nine in ten within 15 days. That is 5.7 hours faster than the citywide median of 25 hours. Both figures are computed the same way — median hours from opened to closed, over requests opened in the same 12-month window — which is what makes comparing them meaningful. A median describes the middle case, not the worst one. Source: City of Austin 311, dataset xwdj-i9he.
How many code enforcement cases are there in 78728?
Austin Code has opened 25 enforcement cases at addresses in ZIP 78728, of which 4 are not yet closed. Closed cases took a median of 13 days to resolve. A code case records an allegation that was investigated, not a finding of wrongdoing, and this site publishes no case addresses. Source: City of Austin Code Cases, dataset 6wtj-zbtb.
How many restaurants in 78728 have been inspected?
No scored restaurant inspections are on file for ZIP 78728 in the Austin Public Health dataset (ecmv-9xxi).
What ZIP codes are in Austin?
This site holds civic data for the Austin-area ZIP codes covered by City of Austin 311, code enforcement and restaurant inspections — roughly the ZIPs from 78701 through 78759 plus a ring of suburban and extraterritorial ZIPs such as 78617, 78653, 78660 and 78613. The full list, with 311 and code-case counts for each, is at austintexasthings.com/zip.
Where these numbers come from
- 311 service requests: City of Austin Open Data Portal, dataset xwdj-i9he. Newest request on this page: August 5, 2026. A 311 request records that someone reported something, not that the condition was verified.
- Code enforcement cases: City of Austin Open Data Portal, dataset 6wtj-zbtb. A case is an allegation that was investigated, not a finding.
- Restaurant inspections: Austin Public Health, dataset ecmv-9xxi. Published in irregular batches with weeks of lag.
- Twelve-month and 30-day windows are computed when the aggregates are rebuilt each night, not at the moment you load the page. This site publishes no crime data and no safety score for any ZIP, and no council-district figures — ZIP codes do not nest inside council districts.